// Mobile device lifecycle guide with Intune / Jamf equivalents · demo accounts available on request
The problem → the approach
Phones are the hardest endpoints to support: mixed ownership, privacy expectations on personal devices, constant sync issues, and no way to act fast when one goes missing.
Tether covers the whole mobile lifecycle — enroll by QR, push a profile, show users platform-specific compliance fixes, troubleshoot sync with guided wizards, and lock a lost device instantly.
What it does
QR enrollment
Employees scan a code; the phone identifies itself and walks through ownership and privacy in plain language.
Configuration profiles
Passcode, Wi-Fi, VPN, email and required apps as versioned profiles pushed to devices.
Lost Mode & remote commands
Queued commands with delivery acknowledgement — Lost Mode locks the phone in realtime; wipes need type-to-confirm.
Compliance with fix steps
Each failure comes with steps for iPhone, Android, Mac or Windows so users fix it themselves.
Sync troubleshooting
Decision-tree wizards for email, calendar and contacts sync with an escalation summary.
Rollouts
A 5-stage board tracks a team refresh from allocation to the old device being returned and wiped.
Screens
Who uses it
Security, enforced in the database
SECURITY DEFINER functions that verify the caller before changing anything.